In Part 1 and 2 of Customer Engagement for Fashion Retailers, it was discussed how a strong social media presence... View Article
The fashion industry has long waved goodbye to the snobbery and elitism that was once associated with its fashion houses,... View Article
What Makes a Local Store Shine? Think about the local shops you visit on a regular basis. Why do you... View Article
I’ve only recently joined the Text Republic team and have been getting used to my new surroundings. Plotting out my... View Article
The days of overlooking customer service is dead. No longer can a modern business afford to treat customer service like... View Article
“We believe that customer service shouldn’t be just a department; it should be the entire company.” – Tony Hsieh, CEO,... View Article